Frequently Asked Questions
Everything you need to know about our clean nutrition and your order.
What makes Orgain products different from other protein supplements?
We focus on clean, high-quality ingredients. Our products are made without soy ingredients, carrageenan, or artificial sweeteners, and we offer a wide range of certified organic and plant-based options.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Orgain products gluten-free and non-GMO?
Most of our products are gluten-free and many are Non-GMO Project Verified. Please check the specific product packaging or the 'Nutrition' tab on the product page for detailed certifications.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your product within 30 days of purchase for a full refund, excluding shipping and handling fees.
Do you offer a subscription service?
Yes! Our 'Subscribe & Save' program allows you to schedule regular deliveries of your favorite products at a discounted rate. You can pause or cancel your subscription at any time through your account settings.
How should I store my Orgain powders and shakes?
Powders should be stored in a cool, dry place. Ready-to-drink shakes are shelf-stable until opened, but we recommend serving them chilled. Once opened, shakes must be refrigerated and consumed within 72 hours.